Doors and building products can be large, heavy and sometimes fragile, so careful handling matters. At Prime Doors, we aim to make the delivery process as straightforward and dependable as possible, helping customers receive their products safely and with clear communication along the way.
From the time your order is confirmed through to delivery or collection, our team works to ensure the process is organised and easy to follow. Delivery availability, lead times and pricing can vary depending on the products ordered, quantities required and your destination, but we’re always here to provide guidance and keep you informed.
Whether you’re ordering a single door, hardware for a renovation or products for a larger building project, we focus on practical support and reliable service. Our goal is to help you receive the right products, in the right condition, with a delivery experience that is clear, efficient and hassle-free.
Doors and large items require special care during delivery. Here are a few things to keep in mind to ensure a smooth and safe delivery.
Please ensure there is clear and safe access for delivery. including driveways, loading areas and entry points.
Our drivers will deliver to the closest accessible point. Assistance may be required on site for large or heavy items.
Please inspect your order on delivery and let us of any issues as soon as possible.
Made-to-order and custom items may have extended lead times. We'll keep you updated throughout the process.
We keep you informed throughout the delivery process. from order confirmation to final delivery or collection. Our team will contact you with key updates and ensure everything arrives in excellent condition.
Reliable delivery across Sydney and surrounding areas.
Clear timeframes so you can plan your project with confidence.
Pick up from our showroom at a time that suits you.
Our team is here to help with any delivery or collection questions.
We keep you informed throughout the delivery process. from order confirmation to final delivery or collection. Our team will contact you with key updates and ensure everything arrives in excellent condition.
Doors and large items require special care during delivery. Here are a few things to keep in mind to ensure a smooth and safe delivery.
A simple and transparent process to get your products to you.
You'll receive an order confirmation with your product details.
We carefully prepare and pack your order for safe transport.
Our team will arrange a convenient delivery time with our freight partner.
Your order arrives safely at your site or is ready for pickup from our showroom.
Call Us (02) 8106 0433